Methodology

Our charity reports are designed to help donors make better informed decisions. They collate up-to-date information that is self-reported by the charities and present this information together with objective commentary designed to help donors interpret the data.

The structure of the profiles is based on our “Excellence Framework”, which we initially developed in 2015-16 based on a global scan of quality and due diligence frameworks, plus wide-ranging input from sector experts in Singapore. We piloted our framework with a set of local women’s charities in 2015-16 and then refined our approach based on feedback and lessons learned.  The current profile structure covers seven core domains including: impact, finance, governance and reputation.

Our methodology for data collection involves three steps: a review of publicly available information; a review of relevant internal documents; and interviews with senior management. Where possible, we also perform surveys and interviews with other stakeholders.

We currently offer three levels of detail: short (based only on publicly available information), mid-length (includes one or more interviews with key personnel of the charity) and long (includes in-depth interviews with key personnel, plus a staff and volunteer survey; phone interviews with operational partners; and consultation with beneficiaries where feasible).

Please note that this is a purely non-profit initiative and we do not charge any fees for this service. We also do not publish anything without the consent of the featured non-profit.

GLOSSARY

The table below gives definitions of the key terms used in our charity profiles:

glossary table

CHARACTER “BADGES”

Just Cause researchers have identified several areas or characteristics of organisations that we believe are noteworthy. Badges are applied based on our findings at the point of profile creation. Note that some eligible organisations may not receive a badge due to the limited information available to us at the time of writing.

badges table